Refund policy
REFUND AND RETURN POLICY
Our Commitment
At Sanctified Style, we want you to love your purchase. If you're not completely satisfied, we're here to help.
Custom Made-to-Order Products
All our products are custom printed on-demand specifically for you. Because of this personalized nature, we can only accept returns or exchanges in the following circumstances:
Eligible for Return/Refund:
Defective products
Items with printing defects, damage, or manufacturing flaws
Wrong item received
If you received an incorrect product or size
Damaged in transit
Items that arrive damaged due to shipping
Return Timeframe
You have 30 days from the date of delivery to report any issues with your order.
How to Request a Return
Contact us at [your email] within 30 days of delivery
Provide your order number and photos of the issue
Our team will review and respond within 2 business days
If approved, we'll provide return instructions or send a replacement
Refund Process
Once we receive and inspect your returned item (if required), we will:
Send you an email confirmation
Process your refund to your original payment method
Refunds typically appear within 5-10 business days
Exchanges
If you received the wrong size or would like a different design, we're happy to help! Contact us at info@sanctifiedstyle.com and we'll arrange an exchange at no additional cost for eligible items.
Non-Returnable Items
Due to the custom nature of our products, we cannot accept returns for:
Change of mind or buyer's remorse
Incorrect size ordered by customer
Items without defects or damage
Quality Guarantee
We stand behind the quality of our products. If you receive a defective item, we will replace it or provide a full refund at no cost to you.
International Returns
For international orders, please contact us before returning any items. Return shipping costs for international orders are the customer's responsibility unless the item is defective or incorrect.
Questions?
If you have any questions about returns or refunds, please contact us at [your email]. We're here to help make things right!